Pay Your Bill

Require an Electric Permit or need instructions? Please visit the Village of Waunakee website to obtain all the information you will need. You can fax the permits to the Village Hall at 608.849.5628.

Learn more about how to save energy and money at home by visiting Focus on Energy!

Wisconsin Home Energy Assistance Program (WHEAP)
For more information on the Wisconsin Home Energy Assistance Program (WHEAP) and how to apply, please call 1-866-HEATWIS (432-8947), or visit the "Where to Apply" tab on to find your local energy assistance agency.

Contact Us
You can contact Waunakee Utilities at any time.
Phone: 849-8111
Fax: 849-4109
After hours emergency or outage reporting phone number: 849-4111

Your old refrigerator or freezer can be costing you more than you realize. Models built before 1993 can use two or three times more energy than newer, high-efficiency models. 

By getting rid of a second fridge and a standalone freezer in the garage or basement, you could save up to $150 a year. To make it easy, we partner with the statewide Focus on Energy program to offer free appliance recycling – and a $40 cash-back rebate per appliance (limit two per household). 

Through this program, 95% of refrigerator or freezer components are reused, and the refrigerant and foam insulation are disposed of safely. 

Appliances must be in working condition and 10 to 30 cubic feet in size. See or call 1-855-398-5226 to learn more.

Deposit payments are due April 2, 2015.

Payment options:

  • Mail in
  • Drop off at the utility office inside (cash/check/money order) 
  • Drop box at the utility office
  • Online through Payment Service Network (PSN*) 

*PSN payments need to be made through the ‘Deposit Payment’ link on Waunakee Utilities’ website.

  • Pay My Bill     (Upper right corner)
  • Deposit Payment
  • Deposit Payment
Payment arrangements may be requested in person. If you fail to provide the deposit or a guarantee, your service will be subject to disconnection.

Residential customers are not required to pay a deposit if they qualify for Energy Assistance. Please call 1-866-HEATWIS (432-8947), or visit the "Where to Apply" tab on to find your local energy assistance agency.

A payment on a deposit is not related to the regular utility bill.  The utility bill will still need to be paid separately. Payments received without indication that it is for a deposit, will be applied as a regular utility bill payment.