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IMPORTANT NOTICE REGARDING CHANGE OF DUE DATE FOR MONTHLY BILLS
In an attempt to better serve all customers, the utility is changing the date that water and electric meters are read from the 15th of the month to the 1st of the month. As a result, the billing due date is changing.
This transition is scheduled to last several months as the utility will be moving the billing date closer to the 1st of the month by two to three days each month. This will provide a significant benefit to all customers by helping to reduce the larger fluctuations recently seen in the average cost of power.
The change of the due date is especially important to those customers who utilize the electronic bill payment feature as the date that payments are withdrawn will be changing as well.
To help simplify this transition, the utility has established a single interim billing due date for three months. After that time, all bills will be due on the same day of the month.
The following is a schedule of the billing due dates, including the dates payments will be withdrawn from customer accounts for those customers enrolled in the electronic bill payment option:
August – 9th
September – 9th
October – 9th
November and thereafter – 1st
Look for reminders printed on individual monthly statements for further updates to this process.
Please contact the utility with any questions. Thank you for allowing us to serve you.
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