Community owned. Community minded. Environmentally responsible.

The utility lobby is closed to customers but staff is available at (608) 849-8111 or during normal business hours.

Service Forms

Utiltiy Service FormsWhether you need new service or are moving out of town or just moving across the street , you can find the form you need below. Have questions? Give us a call at 608.849.8111.

Apply for New Service

Welcome to the area! We are pleased to be your utility provider. Since our office is currently closed to walk-in traffic, we encourage you to apply for new service via our online form.

Sign up for New Service Here

Under normal cirucmstance, you can stop by our office at 322 Moravian Valley Rd 7:00 am – 4:15 pm, Monday through Thursday and Friday 7:00 am - noon to complete a service application or, if you prefer, you can download the application and bring the completed form with you. We will also need to see your drivers’ license or a photo ID when you apply for new service. Please have the landlord section complete by your landlord if renting.

Residential Service form

Formulario para servicio residencial

Business Service form

The form can also be emailed to if a copy of the ID is included and the application is completed. ONLY COMPLETED forms will be accepted.

Change Mailing Address

Occasionally, we know that our customers will want their utility bill sent to an address that is different than their service address. This can be done by calling our office at 608-849-8111 or by completing the Update Customer Information form.

Transfer Service

If you are currently a Waunakee Utilities' residential customer and you are moving to another address within our service area, you may transfer your service by by completing the Residential Service form.

Terminate Service

If you are moving out of the Waunakee Utilities area and need to close your account with us, please call us at 608-849-111 to let us know your anticipated termination date. You can also complete the Request to Discontinue Service form.

Report Street Light Outage

We appreciate your assistance in making Waunakee a safer place for pedestrians, traffic and the community.

If you see a city street light out, please submit the Street Light Outage form. Waunakee Utilities will take the appropriate action to make sure the light is replaced in a reasonable amount of time.