Community owned. Community minded. Environmentally responsible.

The utility lobby is closed to customers but staff is available at (608) 849-8111 or during normal business hours.

Sewer Backup Claim Information

What to do if a Sewer Backup occurs

    • Submit a claim to your insurance company first. There must be proof that a backflow preventer was installed.
    • Complete the portion of the Sewer Backup Coverage Information and the Claim form marked with an arrow and return it to:

      Julee Helt, WCMC, CMC
      Attn: Village Clerk
      Village of Waunakee
      500 W. Main Street
      P.O. Box 100
      Waunakee, WI 53597


  • Include photographs, receipts, invoice and an inventory of damages.
  • Property owners are responsible for clean up.